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Products are shipped within 12-15 days, subject to availability.
The mesmerizing power of aromatherapy can transform any room into a fragrant magical space. AURA CACIA®, Black Spiral Candle Lamp provides an aesthetically pleasing way to infuse the room with the benefits of essential oils.
CAUTION: PLACE LAMP ON A PROTECTED, HEAT-RESISTANT SURFACE. DO NOT PLACE NEXT TO COMBUSTIBLE MATERIALS. STRAIGHTEN WICK BEFORE LIGHTING CANDLE. DO NOT MOVE LAMP WHILE CANDLE IS BURNING OR WHEN DISH IS FULL. DO NOT DROP FOREIGN OBJECTS ONTO CANDLE. INSUFFICIENT VENTILATION MAY CAUSE OVERHEATING OR IGNITION OF WAX. IF WAX IGNITES, SMOTHER FLAME IMMEDIATELY. NEVER EXTINGUISH IGNITED WAX OR FLAME BY DOUSING WITH LIQUIDS, INCLUDING WATER. NEVER LEAVE A BURNING CANDLE UNATTENDED. KEEP AWAY FROM PETS AND CHILDREN. ONLY REFILL OIL DISH WHEN LAMP IS COOL. NEVER ALLOW WATER TO EVAPORATE COMPLETELY. EXTINGUISH FLAME BEFORE LIQUID EVAPORATES COMPLETELY.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For more information kindly check our detailed document on Shipping and Return policy in the links mentioned below in the 'Know More' tab.
We take care of your concerns while you order at mapleherbs.com- you are requested to immediately get in touch with us, if you have received wrong or damaged products. All discrepancies must be reported to us within 2 days (48 hours) of the delivery of the order.
You can inform us through a call, chat or customer support email (support@mapleherbs.com). Customers may be asked to provide supporting image/s or video, in case of wrong products received. Our team will verify the requests made by the customer within 24 (twenty-four) business hours from the time of receipt of the complaint. Once the claim is verified as genuine and reasonable, mapleherbs.com will facilitate prepaid return pickup for the wrong product delivered. Please ensure, however, that the product is sealed and the tags, boxes and other packaging is intact, before handing over the incorrect item to our return pickup executive.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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